RETURN & REFUND
Try your OILI wearable for 30 days!
We want you to be happy with your purchase and that is why we encourage you to try it out for 30 days! In other words, we have a 30 days refund policy where you can buy the OILI wearable, try it and return it within 30 days if you are unsatisfied. We do not offer free returns since we do not want to encourage unnecessary purchases and returns. But if you are not entirely satisfied with your purchase, we are here to help.
How to make a return
You have 30 calendar days to return an item from the date you received it. To return an item, please just send us your order number and we will email you a return label that you can print and attach to the package. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable. Once we receive your return, we will notify you that we have received your returned item and start initiating a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
For return requests or other questions related to returns, please contact us via e-mail: firstname.lastname@example.org.